“Bisy Egypt”
Center Director: Dr. Saad Jaber
Dean of the College of Media at the University
Introduction
Scientific research and consultations are fundamental tools for enhancing the academic and social roles of universities. This center aims to provide high-quality research and consulting services that serve the university and the community through feasibility studies, field research, and impact measurement, contributing to achieving sustainable development. Hence, the idea of establishing this distinguished center under the umbrella of Passion Global University and within the College of Media was conceived.
Center Definition
The Research and Studies Center is a specialized academic and professional entity aimed at providing consulting and research services based on scientific principles to support the development of institutions, companies, and the community. The center focuses on conducting innovative and analytical applied research that meets the needs of various sectors.
Center Objectives
- Provide media, economic, social, and other feasibility studies.
- Conduct field research to analyze problems and offer innovative solutions.
- Measure the impact of projects and policies.
- Enhance partnerships with government and private sectors.
- Support researchers and students in applying their knowledge practically.
- Analyze local and regional markets to determine their research and consulting needs.
Center Vision
To become a leading professional and academic consultancy reference that contributes to achieving sustainable development.
Center Mission
To provide distinguished research and consulting services that enhance innovation and meet the needs of the community.
Reasons for Establishing the Center
- The need to connect the university with the community.
- Provide an additional source of income for the university.
- Support decision-making based on scientific studies.
- Contribute to achieving the national development vision.
Organizational Structure of the Center
- General Director
- Department of Studies and Research
- Department of Consultations and Feasibility Studies
- Department of Training and Impact Measurement
- Department of Marketing and Public Relations
Implementation Plan
Phase One: Planning
- The organizational structure and regulations have been prepared.
- The basic infrastructure has been equipped.
- A team of specialists has been formed.
Phase Two: Pilot Operation
- Marketing the center’s services internally and externally.
- Providing initial services to specific groups.
- Building a database of clients and partners.
Phase Three: Development
- Evaluating performance.
- Expanding the scope of services based on market needs.
- Enhancing partnerships with various institutions.
Services Provided by the Center
- Economic and social feasibility studies.
- Impact measurement for initiatives.
- Field research and data analysis.
- Providing specialized consultations.
- Organizing quality specialized courses and workshops.
Key Performance Indicators (KPIs)
- Number of projects completed annually.
- Customer satisfaction rate.
- Annual financial return.
- Social impact through impact measurement.
Marketing and Promotion
- Create a professional website.
- Utilize social media platforms.
- Offer free or discounted initial services.
- Participate in scientific events and conferences.
Challenges and Mitigation Strategies
Challenges
- Shortage of qualified personnel.
- High operational costs.
- Market competition.
- Low awareness of the importance of studies and consultations.
Mitigation Strategies
- Provide training for employees.
- Improve marketing and reach out to clients.
- Build strategic partnerships.
- Keep up with technological advancements.
Timeline
- Planning Phase: 3 months.
- Establishment and Preparation Phase: 6 months.
- Pilot Operation: 3-6 months.
Expected Impact
- Enhance the university’s position as a leading institution.
- Support the community by providing innovative solutions to problems and crises.
- Improve the performance of companies and institutions through consultations.
- Provide training opportunities for students and researchers.
- Align with the university’s vision and the Arab region’s national development vision.
Alignment with University and Regional Vision
The center aligns with the university’s vision and strategy for developing scientific research and serving the community, as well as supporting the national development vision in the Arab region.
Regulations of the Research and Studies Center (PCMSR Egypt)
Preface
This document serves as an organizational framework for managing and operating the Research and Studies Center. It aims to establish the foundations and rules that ensure the center’s objectives are achieved efficiently and effectively, in compliance with local and international laws.
General Provisions
Center Definition
The center is a specialized entity affiliated with Passion University and managed by the College of Media. It focuses on conducting research, studies, and providing related consultations and services.
Scope of Application
These regulations apply to all employees, clients, and partners of the center.
Legal Reference
The regulations are based on relevant national laws and international standards.
Organizational Structure
Key Positions
- General Director
- Department Heads (Research, Consultations, Training, Public Relations)
- Advisory Committees (Evaluation and Quality Committee, Budget Committee, Events Committee)
Responsibilities
- General Director: Overall supervision of the center’s operations.
- Department Heads: Management of daily activities within their departments.
- Committees: Provision of technical and advisory support.
Services Provided by the Center
Core Services
- Feasibility Studies
- Field Research
- Impact Measurement
- Specialized Consultations
- Training and Workshops
Quality Assurance
All services adhere to professional and ethical standards.
Administrative and Executive Procedures
Request Submission
- Submit requests electronically or in paper form.
- Review by the relevant committee.
Execution Procedures
- Assess needs.
- Develop a detailed action plan.
- Periodic follow-up and evaluation.
Financing and Budgeting
Funding Sources
- Service fees
- University support
- Grants and partnerships
Budget Preparation
The budget is prepared annually and approved by senior management.
Spending Controls
Adherence to transparency and financial oversight.
Rights and Duties of Employees
Employee Rights
- Entitlements as per contract
- Annual leave
- Training and development opportunities
Employee Duties
- Commitment to assigned tasks
- Respect for information confidentiality
- Achievement of quality standards
Partnerships and Cooperation
Partnership Policy
- Collaboration with academic institutions and companies
- Adherence to signed contract terms
Agreement Procedures
- Legal review
- Approval by senior management
Marketing and Promotion
Marketing Policies
- Use of media channels
- Participation in conferences and exhibitions
Promotional Plan
Includes advertising campaigns and strategies to enhance public image.
Quality and Development Policy
Quality Standards
- Adherence to professional metrics
- Periodic evaluation of services
Development Plans
Based on evaluation results.
Risk and Crisis Management
Potential Risks
- Administrative
- Financial
- Market-related
Crisis Management Policies
- Establishment of emergency plans
- Training employees to handle crises
Disciplinary Provisions
Violations
- Administrative: Such as negligence in performing duties
- Legal: Such as violation of laws
Penalties
- Verbal warning
- Financial deduction
- Termination
Investigation Procedure
- Formation of a committee
- Issuance of a final report
Legal Procedures and Disputes
Dispute Resolution Policies
- Amicable negotiation
- Internal arbitration
- Recourse to the judiciary if necessary
Legal Role
The university’s legal administration is responsible for all legal matters.
Final Provisions
Effectiveness of the Regulations
The regulations become effective upon approval by senior management.
Future Amendments
The regulations will be amended as necessary with the approval of management.
Notification
All parties will be notified of amendments via email or the official website.
Additional Details on Income Sources
Main Income Items
A. Provision of Consulting Services
-
Feasibility Studies:
- Providing economic and technical feasibility studies for companies and institutions.
-
Field Research:
- Conducting field research to collect and analyze data.
-
Impact Measurement:
- Providing impact measurement services for programs and projects.
-
Specialized Consultations:
- Offering consultations in areas such as marketing, management, finance, and technology.
B. Partnerships and Agreements
-
Private Sector Partnerships:
- Collaborating with companies to provide research and consulting services.
-
Government Agreements:
- Implementing research projects for government entities.
-
International Cooperation:
- Participating in research projects funded by international organizations.
C. Training and Courses
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Workshops:
- Organizing specialized workshops in research and analysis.
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Training Courses:
- Providing training courses for employees in the public and private sectors.
D. Publications and Research
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Research Reports:
- Selling specialized research reports to interested parties.
-
Guidebooks:
- Publishing guidebooks in specialized fields.
E. Other Services
-
Data Analysis:
- Providing data analysis services for companies and institutions.
-
Legal Consultations:
- Offering legal consultations in cooperation with specialized experts.
Expected Income Sources
A. Private Sector
- Small and medium-sized enterprises
- Large multinational corporations
- Commercial and industrial institutions
B. Government Sector
- Ministries and government agencies
- Public institutions
- Municipalities and local councils
C. International Organizations
- United Nations organizations (e.g., UNDP, UNESCO)
- International banks (e.g., World Bank, Islamic Development Bank)
- Non-governmental organizations (NGOs)
D. Individuals
- Academic researchers
- Entrepreneurs and business owners
- Students (through training and courses)
E. The University Itself
- Funding research projects for the university
- Providing consulting services to various university departments
Service Pricing Models
-
Project-Based Pricing:
- Determining a fixed price for each project based on its size and complexity.
-
Hourly Pricing:
- Setting a price per hour for consulting services.
-
Annual Subscriptions:
- Offering recurring services (e.g., periodic data analysis) with an annual subscription.
-
Training Fees:
- Setting fees for courses and workshops based on their duration and content.
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Detailed Income Items
| Item | Description | Potential Source |
|---|---|---|
| Feasibility Studies | Preparation of economic and technical feasibility studies | Private sector, Government |
| Field Research | Collection and analysis of field data | International organizations, Private sector |
| Impact Measurement | Evaluation of the impact of programs and projects | Government, International organizations |
| Specialized Consultations | Providing consultations in specialized fields | Private sector, Individuals |
| Workshops and Courses | Organizing workshops and training courses | Private sector, Students |
| Research Reports | Selling specialized research reports | Universities, Researchers |
| Data Analysis | Providing data analysis services | Companies, Institutions |
| Legal Consultations | Providing legal consultations | Individuals, Companies |
Dr. Saad Jaber
Dean, College of Media, University
17 Rabi’ al-Thani 1446 AH – January 17, 2025